Skip to Main Content

Central Service Desk Assistant Guide

AlertVU

Image result for alertVU

AlertVU is a system which rapidly sends messages to the delivery points the user has chosen—cell phone (voice or text), landline, and Vanderbilt email account—in the event of an emergency that poses an imminent threat or danger to the Vanderbilt community. Examples of such a threat include a tornado forecast to strike Vanderbilt, or an active shooter on campus. More information can be found at https://alertvu.vanderbilt.edu/

All of the library desk computers have AlertVU installed, and in case of an emergency will flash and make a noise to alert us. However, the best way to be immediately notified of a campus emergency is to connect your phone to AlertVU. To ensure that you receive AlertVU messages, make sure that your cell phone number is correct in YES. Instructions for how to confirm your contact information is in the system can be found here: https://alertvu.vanderbilt.edu/NEW_Student_Instructions_March_2019.pdf

VandySafe

VandySafe is a safety app offered by Vanderbilt University Public Safety and the Vanderbilt Police Department. With VandySafe, you can

  • Get AlertVU Notifications pushed to your phone through the app
  • Contact VUPD via phone call or real-time chat
  • Trigger a mobile Bluelight that shares your location instantly with VUPD
  • Initiate a "Virtual Walkhome" where VUPD can monitor your walk home, to the car, or the office
  • Submit iReports and crime tips
  • View information about VandyRide (previously Vandy Vans)
  • Access support resources, such as Facilities, EAP and Project Safe
  • View emergency guides
  • Much more!

More information about the VandySafe app can be found here: https://police.vanderbilt.edu/services/vandysafe.php

VandySafe