Library Student Assistant Training

Checking Out, also known as Charging, an item is when you create a record of an item's loan to a user.

**Note: Once again, when checking out items, always make sure you are logged in at the correct desk to avoid creating errors, especially if you are working at multiple libraries.

1. Go to Fulfillment and select "Manage Patron Services." 
2. Scan the patron's ID or search for them by name (Last Name, First Name).
   1. In some cases, faculty members can designate students to check out library materials on their behalf as a proxy. If a student identifies as a proxy, scan their ID, check the "Use Proxy" box, and then select the faculty member they are retrieving the item for. 
3. Scan the barcode on the item(s), which will check out the item(s). Always watch the screen, especially if scanning multiple items. Listening for beeps can be misleading when gauging whether an item has been added to the account. Pop-ups can block an item from being checked out, such as with items requiring a Piece Count. 
4. Demagnetize the item by running the spine of the book along the desensitizer at the desk. Electronic equipment and media (VHS, DVD) should not be demagnetized.
5. Double check all items are listed under Loans for this Session, hand the patron their items, and relay when they are due back.
6. Click "Done" when you are finished to close the user record. This is important to maintain confidentiality.

Most library items, with some exceptions can be renewed online via My Account up to four times. Materials may also be renewed at the service desk, which may be the only option once users have reached the renewal limit. 

To renew items that haven't reached the renewal limit: 

1. Go to Manage Patron Services. 

2. Swipe the user's ID or search by name.

3. Under loans, display "All Loans" rather than "Loans of this Session." 

4. Check the box beside each item you'd like to renew, or click "Renew All."

5. Click the "Renew Selected" in the top right, just above the loan display options. 

If the items have reached the renewal limit, you will need to return the book under "Return Items" and then check out the item again under "Manage Patron Services." This resets the renewal count to 0, and the item can be renewed four more times.