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LibAnswers

This is a staff resource guide providing information on virtual research services and using the LibAnswers system.

Start Here! How to Use This Guide

Welcome to the Vanderbilt Libraries Virtual Research Guide!

In this guide, you will find training materials and best practices for LibAnswers & LibChat Services, information about answering questions, and a contact list for referrals. If you have a question about these services, please use the Microsoft Teams LIB-CHAT Channel to start a discussion. If you are not a member of the Microsoft Team yet, please submit an INFORM ticket to be added.

You are also welcome to send questions directly to a member of the Virtual Research Services Team (2020-2021):

  • Keegan Osinski, Chair, Public Services Librarian for Religion and Theology
  • Frank Lester, Librarian for Communication Studies, Political Science, and Cinema and Media Arts - Central Library
  • Jamen McGranahan, Associate Director of Library Technology and Digital Services - Vanderbilt Libraries
  • Josh Borycz, Librarian for STEM Research - Science and Engineering Library