), make absolutely sure that you have the right user.
4. Information associated with billing needs to be recorded in the item record of the billed item.
Billed to [user name] ([last 4 digits of user ID]) [billing date] [total billing amount] [staff member’s initials]

5. Discharge the item.
6. Charge the item to your library's “Billed” pseudo-patron.
Billing an item to ILL is a slightly different process. The Interlibrary Loan department, not the owning library, determines when it is time to bill for an item. Communicate with ILL when a “Final Notice” is generated, and either offer a renewal of the item or determine if the item should be billed.
To bill ILL:
Billed to ILL ([ILL transaction no.]) [billing date]; [total billing amount] [staff member’s initials]
In the following day’s reports, a bill notice will be generated for the ILL pseudo-patron. Because ILL does not receive notices via email, this bill sent to the ILL department. ILL should also be notified if charges have been forgiven when an item is returned.