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Workflows: Paying Bills

Billing

Paying Bills & Fines

Bills or fines should only be paid or forgiven at a named workstation at a service desk.

To Pay a Bill:

  1. Click on the Paying Bills Wizard (under Common Tasks in the Circulation Module).

  2. Swipe the user’s Vanderbilt ID or look up the user with the User Search Helper ().

  3. Enter paid amounts individually in the Individual bills and payments section. Entered amounts must be in decimal format: 20.00

  4. Select payment type from the Payment Type drop-down menu(s).

    • Central Library is the only library with a credit card reader

  5. Click on Pay Bills at the bottom of the window.

Forgiving Bills and Fines

  • Before forgiving any bill or fine, refer to your library’s policies on fine forgiveness.  Before removing any fines, make sure that you have been authorized to forgive fines by your circulation supervisor.

  • Do not forgive any bills or fines from other campus libraries.

  • Follow instructions for paying a bill or fine, but select "FORGIVEN" as the payment type

Student bills and fines are transferred to Student Accounts by the 18th of each month.  Bills and fines for all other users stay on their account until paid or forgiven. 

PAYING ILL BILLS

Library administration will notify your library when ILL bills have been paid. Circulation staff should then pay the bills in WorkFlows using VOUCHERS as payment type.  Edit the item record to reflect the paid status and the date.