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Workflows: Billing

Viewing Bills

Viewing User Bills

  1. Click on the Display User Wizard (Under Users in the Circulation Module).
  2. Swipe the user’s Vanderbilt ID or look up the user with the User Search Helper ().
  3. Click on the Bills tab.

In the Bills tab, bills and fines are listed in default chronological order.   Bills or fines that have been paid, forgiven, or sent to Student Accounts will have “$0.00” in the Owes column.  Detailed bill or fine information, including the reason for each fine, can be obtained by clicking on each amount in the Owes column.

Refer to your library's policies for dealing with fine complaints.

Bills and Fines: What's the difference?

Bills are assigned to the user’s account by the owning library’s circulation staff.  Bills are for items that were never returned or were damaged by a user.  They are usually accompanied by cataloging and billing fees.  In the Bills tab of a user record, bills for replacement costs are listed as “ITEM-COST[s]”.  Bills for associated costs are listed as “CATALG-FEE[s]” and “BILLNG-FEE[s]”. 

Fines are automatically assigned to user accounts.  Fines are for items that were returned late.  In the Bills tab of a user record, fines are listed as “OVERDUE[s],” “RESERVEOVD[s]” and RECALLOVED[s]”