Workflows: Item Alerts

Item Alert

Explanation/Action

User cannot checkout this item

The patron’s user profile does not allow them to checkout this item type (ex. Undergrads cannot checkout reference books); If an override option is offered by WorkFlows, consult your library’s circulation policies to determine if overrides are appropriate.

Item has associated materials

Item has removable materials that must be accounted for before checkout (ex. Maps, Scores, DVDs, etc.).  WorkFlows will supply the number of pieces (the no. of pieces will usually include the item plus any loose pieces).  Once the pieces have been counted, enter the override (“x”) and click Override & Checkout item or press Enter.  If you do not enter an override, the charge will not take place.

Item was not discharged, override to clear charge

The item was not discharged before shelving.  Notify the circulation supervisor before charging the item.  If the circulation supervisor is not available, use the Item Search and Display Wizard to find who currently has the item charged and make a note for circulation supervisor before charging. 

Item has available hold

The item has a hold that was shelved rather than being placed on the hold shelf after discharge.  The user who placed the hold should have the first priority to use the item. 

Item Alert

Explanation/Action

Item has associated materials

Item has removable materials that must be accounted for before discharging (ex. Maps, Scores, CDs, etc.).  Sirsi will supply the number of pieces (the no. of pieces will include the item plus any loose pieces).  Once the pieces have been counted, enter the override (“x”) and click Override & Checkout item or press Enter.  If you do not enter an override, the item will not be removed from the user’s account. Rather than discharging incomplete items, return them to the user.

Item has holds.  The item should be placed on the hold shelf.

When a discharged item belongs to another campus library, the name of the library, rather than the item’s home location, appears in the Route/Transit To column.  These items should be returned to the home library through campus mail.

Item is on reserve.  The item will be shelved at the reserve desk.