Zotero is a (free) bibliographic management system -- it keeps track of references to books, articles, and other items that you want to use in your research.
You can find out more about Zotero on their Web site.
For citation management software training and support, contact one of the following library staff members:
Chris Benda (Divinity Library) - Endnote & Zotero
Tina Qin (Science Library) - Mendeley
Ramona Romero (Central Library) - Endnote & Zotero
Rick Stringer-Hye (Science Library) - Endnote & Mendeley
Philip Walker (Eskind Biomedical Library) - Endnote